1. For guests using our booking system to make reservations, it is required to agree to pay the total room rate to secure the right to the reserved room and its price through our online booking system.

2. Upon completing the credit card payment on our website, the amount will be charged immediately to the credit card account you provided.

3. To ensure the security of your credit card transaction, our website stipulates that the online booker's information must match the details of the person checking in. Additionally, the same identification document used for booking must be provided at the time of check-in.

4. After confirming your reservation through online booking, if you need to change the accommodation dates, please cancel the reservation online and proceed to rebook. Our website does not accept manual or online date change services

5. After confirming your reservation through online booking, if you need to cancel, please proceed with the cancellation online. Our website does not accept cancellations through manual services.

6. All online prices include taxes and service fees.

7. LEALEA GARDEN HOTEL-KAPOK
Check-in From4:00 PM
Check-out Until 11:00 AM

8. Breakfast is served from 7:00 AM to 10:00 AM.
Breakfast vouchers are provided based on room type, not the number of occupants

9. In case of unforeseen circumstances, such as transportation disruption due to an earthquake or the issuance of a land typhoon warning by the Central Weather Bureau, please contact the hotel at 03-956-4888 within three days from the date of check-in.

10.

Cancellation Policy for Prepaid Room Rates:
[Partial Prepayment:]

*Cancellation on the same day of check-in incurs a 100% deduction of the prepayment amount.
*Cancellation within 1 day before check-in incurs an 80% deduction of the room rate prepayment amount.
*Cancellation within 2-3 days before check-in incurs a 70% deduction of the room rate prepayment amount.
*Cancellation within 4-6 days before check-in incurs a 60% deduction of the room rate prepayment amount.
*Cancellation within 7-9 days before check-in incurs a 50% deduction of the room rate prepayment amount.
*Cancellation within 10-13 days before check-in incurs a 30% deduction of the room rate prepayment amount.
*Cancellation 14 days or more before check-in incurs a 0% deduction of the room rate prepayment amount.

[Full Prepayment:]

*Cancellation on the same day of check-in incurs a 100% deduction of the total prepaid room rate.
*Cancellation within 1-2 days before check-in incurs a 50% deduction of the total prepaid room rate.
*Cancellation within 3 days before check-in incurs a 0% deduction of the total prepaid room rate."

11. The entire premises are strictly non-smoking and no chewing betelnut

Room Type

Rate

Bed Type

Classic Suite

NT$5,800+10%

29.75 sqm/ 1 King-size Bed (180*210)

Business Twin Suite

NT$6,400+10%

29.75 sqm/ 2 Single Beds (105*200*2) 

Classic Quadruple Room

NT$6,800+10%

41.32 sqm / 2 Queen-sized Beds (150*200*2)

Stylish Quadruple Room

NT$8,000+10%

41.32 sqm / 2 Queen-sized Beds (150*200*2)

Japanese style suite

NT$8,000+10%

33 sqm / 1 King-sized Bed (180*210)

Japanese style quadruple room

NT$8,800+10%

44.62sqm / 2 Queen-sized Beds (150*200*2)

President Suite

NT$10,000+10%

49.58 sqm / 1 King-sized Bed (180*210)

*The above amounts are fixed prices; actual room rates may vary.
*An additional room security deposit (via credit card pre-authorization or cash) will be collected on the day of check-in.